CMC Certification FAQs
Management consultants seeking certification as a CMC may have questions regarding the requirements and process related to becoming certified. On this page, you will find answers to some of the most frequently asked questions. If you need additional information, please contact IMC USA by calling 800-793-4992 or completing the form on this page.
How do I determine if I am eligible to apply? To decide to apply, review the three application streams to determine your best fit, then download the application and use the point count table for the appropriate stream to see if you meet the minimum requirements. If you meet the minimum you are eligible to apply, and you will need to document your consulting activities before submitting your application.
The CMC Certification Committee does not review partial applications. You must submit the application and pay the fee first, so correspondences with the Committee to confirm you are eligible beforehand will be politely returned saying you must determine your eligibility using the point count tables.
I want to be a consultant, how do I do that? It is a personal decision. Chapters of the Institute of Management Consultants offer Chapter meetings and our Institute presents courses to benefit consultants around the country. Go to the meetings, get to know the experienced consultants in the group and ask them. For solo practices and small firms, you need expertise, an ethical framework and the skill to manage a practice. Others join a large consulting firm, learn their craft and then start their own firm.
I have years of experience in management of complex projects and am transitioning to consulting to management, am I eligible for the CMC®? Not until you have at least three years of full time consulting to management experience and at least five satisfactory client evaluations.
Normally, at least three different engagements are required or an internal consultant has completed at least three internal projects for different senior managers.
I have a non-traditional consulting practice. How do you define consulting to management and consulting activities?
The CMC Certification Committee uses this definition of management consulting to screen candidates for eligibility.
The Institute of Management Consultants USA believes in a sector-wide definition of management consulting:
“Management consulting is the providing to management of objective advice and assistance relating to the strategy, structure, management and operations of an organization in pursuit of its long-term purposes and objectives. Such assistance may include the identification of options with recommendations; the provision of an additional resource or the implementation of solutions.”
There is no requirement in the definition that the client’s firm be of a certain size. The emphasis on providing objective, impartial advice to management.
We conform to the International Council of Management Consulting Institutes (ICMCI) definition of consulting activities:
“Currently active in consulting: able to demonstrate that in the last three years, management consulting has been a significant part of a candidates activity. This can include consulting with clients; selling, managing and / or supporting consulting activity; preparing for and teaching consultancy; publishing and writing on consultancy.”
If you practice falls within the definitions of consulting and consulting activities, you are welcome to apply.
I live outside of the United States of America! Can you pass that onto the right person? Go to the International Council of Management Consulting Institutes website at www.icmci.org to determine if there is an Institute in your country or region offering certification. If not, contact our Certification Administrator, [email protected], who will advise you on the advantages of joining IMC USA and how to to apply. IMC USA can certify consultants, on a case-by-case basis, who have a close association and do business with firms in the United States as long as there is not an Institute in your country.
Since there are three streams – Basic, Experienced Consultant and Management – are there different versions of the CMC®? No, the CMC® Certificate awarded is the same for all three streams and all candidates must complete the full application.
The three streams recognize that the CMC® Certification Committee has more detail on professionals with 10 or more years of experience provided in the application. Therefore, the Committee can make a judgment which exams the candidate takes. All candidates take a written ethics exam and during the Oral Examination make an engagement presentation (Section III), answer 13 mandatory questions on engagement management (Section IV) and answer questions on the Code of Ethics (Section V). The CMC® Certification Committee can waive online exam on competencies and Section VI of the Oral Examination on competencies for the Experienced Consultant Stream and Management Stream if the application and client evaluations establish the candidate’s competency. In the Basic Stream, the candidate must take all the exams.
Does one have to be at mastery level in the Competency Framework to be eligible for the CMC®? In IMC USA’s Competency Framework and Certification Scheme for Certified Management Consultants™, there are three levels of progression (Page 4) – early, advanced and mastery – all underpinned by professional behaviors and ethics. The competences presented set forth the knowledge, skills and behaviors required of successful management consultants over a long career. One does not need to be at the mastery level to apply for the CMC®. The developmental framework describes a consultant’s growth for a full, lifetime career and the mastery level describes the behaviors and skills to strive for after about 15 years of experience. The earliest a consultant is eligible to apply for the CMC® is at the transition from the early to the advanced developmental stage.
Transferring My CMC
I belong to another Institute that awarded my CMC®. Can I transfer my CMC® to IMC USA? If you live in the country whose Institute awarded your CMC® and will be working temporarily in the United States, contact us to request reciprocity. We will confirm that you are a CMC®, an active member of your home Institute and then provide you a letter of reciprocity.
If you moved to the United States or live in a country without an Institute under ICMCI, you may apply to transfer your CMC® to the IMC USA.
- We’ll confirm your CMC® award with your current Institute and ask you for information off your CV to establish your IMC USA CMC® file. To establish your file please complete only PARTS ONE, TWO and SIX of the IMC USA CMC application, which you can download here: CMC Application. If you have your CMC Certificate, include a copy. We also need your original CMC award date.
- With proof of your CMC award (your current CMC Certificate or a letter from your Institute), you do not need to provide documentation of university or professional education.
- Link to fees for IMC USA members and non-members
The Certification Committee may ask you to complete the entire IMC USA CMC® Application process if your records are not available or you have a significant gap in your consulting work.
Reinstate a Lapsed CMC® Awarded by IMC USA
If your CMC® was originally awarded by IMC USA or was transferred to IMC USA, and you did NOT complete the triennial renewal, these are your options to reinstate your CMC®.
If your CMC® has been expired for two years, submit the Recertification Form meeting all requirements for the last three years and explain any special circumstances. Cost: current Recertification Fee.
For CMC® reinstatement 3-9 years after expiration, submit the Recertification Form meeting all requirements for the last three years and explain any special circumstances. Cost: current renewal fee and an additional $100. The CMC® Certification Committee may request new client evaluations.
For CMC® reinstatement 10+ years after expiration, submit a new CMC® application with new client referrals and explain any special circumstances. The CMC® Certification Committee may request new client evaluations, new written or oral examinations. Costs: CMC® Application fee.
If you let your CMC® expire, the Certification Committee may not accept the special circumstances and decline to reinstate. In this case, your fee would be returned.
Completing the Application – Process Overview
Completing the Application – Point Counts
Does IMC USA offer professional training to earn points leading to certification? Yes, our Academy offers a virtual course teaching the fundamentals of management consulting, “Mastering Management Consulting” that awards 12 points to the Education requirements in the application. The 16 sessions (12 topics) in the virtual course are offered live and as recordings. Contact the Chair of the Academy, Loraine Huchler, P.E., CMC®, FIMC to find out the current and future schedule for the live and recorded sessions.
Does teaching a course (or seminar) on professional development that benefits a consultant count for professional development points on application? Yes. This is common for consultants with more experience.
I do not have a bachelor’s degree but have completed college courses. Can those courses count for Continuing Professional Development (CDP) to earn the required 12 CDP points for a candidate without a bachelor’s degree?
No. CDP points are earned after one completes a bachelor’s degree. If you do not have a degree, you need to demonstrate in the last five years that you have improved your consulting skills in the same activities that candidates with a bachelor’s degree participate. Consultants are expected to follow a lifetime process of continuing education.
Completing the Application – Formal Education
CMC applicants can only claim academic degrees from colleges or universities accredited at the institutional or specialty level by accreditation bodies recognized by the U.S. Secretary of Education or a similar body in the case of international degrees. Applicants will be required to demonstrate this accreditation status if a claimed degree granting institution is not known to the CMC Committee.
Completing the Application – Client Evaluations for a Professional Credential
What is in the Client Evaluation? A copy of the online evaluation is provided in the application package. Your clients are asked to rate your expertise to perform your engagement, on-time delivery, that you met your agreed purpose, your professionalism and their overall satisfaction. Most of the client evaluation must be from officers or executives of client organizations you served within the last five years.
When does IMC USA’s National Office forward the invitations to complete the Client Evaluation? The Certification Administrator will notify you by email to notify you references to expect the email invitation for a specific imusa.org address and again when the invitations are sent. It is appropriate to then call your references to alert them to the invitation email and if necessary, have them search for “@imcusa.org” in their spam software.
What if my reference changed jobs or retired? That is common today, so track them down at their new email and regular mail address. The evaluation asks where the work was completed. It is not a problem if they changed jobs or retired.
I am an internal consultant. How can I complete the client evaluations and engagement summaries? The three engagement summaries should describe three different projects completed for your firm or a combination of internal and customer assignments. The five client evaluations should be completed by members of your firm at the director level or above or a combination of client evaluations from internal projects and from customers, again at the director level or above.
Completing the Application – Part Three Questions 1 to 15 on Engagement Management
There are fifteen questions about how you manage your practice, used by the CMC Certification Committee to determine if you are eligible to apply for the CMC®. You are also asked to provide three to five Engagement Summaries. The 15 questions are your self-description, and the Engagement Summaries are the results of your client work.
How much detail to I provide for the answers to questions 1 to 15? Please keep your answers to each concise, usually two to four well written sentences. The Oral Examination Panel will use some of your answers to frame their questions.
Completing the Application – Engagement Summaries
The CMC® candidate must provide at least three written case studies of client engagements (disguised to protect client identity). In the formal application, these are referred to as case studies or as engagement summaries. The Oral Examination Panel will ask you to present one engagement summary and will base some questions on the details you provide.
Where are the engagement summaries forms in the application? Three engagement summary forms come after the consent form/ethic pledge and before the IMC USA Code of Ethics.
Why does the application ask for three to five engagement summaries of client engagements? You must submit at least three engagement summaries to a maximum of five summaries. Each summary counts as two points to qualify. It may be to your advantage to prepare five engagement summaries.
Some applicants’ projects are brief, lasting just a few days. The Oral Examination Panel discussions on practice management and core competencies draw from the case studies for detail. If your engagements are brief, very focused, then submitting five case studies may better demonstrate your professionalism. It is critical that the engagement summaries demonstrate how you provide management objective advice and assistance relating to the strategy, structure, management, and operations of an organization in pursuit of its long-term purposes and objectives. Engagements that last just a few hours, that involve sales of a product or that do not demonstrate a breath of consulting to management may cause your application to be declined.
How much detail do I provide for the engagement summary? The application is a MS Word form, and you can provide as much detail as you consider necessary. Typically, by following the case study format in the application, each case study is one to two pages in length.
Completing the Application – Forwarding to IMC USA’s National Office
How do I sign the application since it is a Word File? Please print the consent page, sign it and send a scanned copy with your application files.
Do I need to consolidate all the files into one PDF file? That is preferred but you may send the electronic files (usually in a ZIP file) in separately and the Certification Administrator will combine them into a single PDF file.
The examinations are timed (45 minutes) and have two sections: the first is the Ethics section consisting of 25 multiple choice questions. The Ethics section presents scenarios where one applies the Code of Ethics and the values therein, selecting the correct answer using common sense and experience. The next section is a 21 multiple choice question exam on the core competencies of management consulting.
Who sets me up for the online examination? The Certification Administrator will send you instructions, a user ID and password by email after five satisfactory client evaluations have been received and the first Committee review for eligibility is completed.
How do I study for the online examination? Three core documents are supplied to the candidate for use as an open book reference during the online exams. These are: The IMC USA Code of Ethics, the IMC USA Body of Knowledge, and IMC USA’s Competency Framework and Certification Scheme for Certified Management Consultants™ (CMC®). The examination has two sections: ethics and core competencies.
Is the examination closed book? No, you may use study materials during the exam. Our experience is most candidates will fail the online examination sections if they have not studied the core study materials beforehand.
Are the exams available online 7/24, how long do I have to complete them? Candidates who have been assigned a user id and password can take the exams anytime (7/24) for up to one year. If the candidate does not take the exam after one year, their CMC application is suspended (please contact the Certification Administrator).
What if I fail a section of the online examination? You may retake the exam several times. Successive failures will be brought to the attention of the CMC Certification Committee Chair, who will determine if you may continue or if the application will be suspended.
May the online examination be waived? The Ethics section may not be waived. The CMC Certification Committee may waive the core-competency section for applicants in the experienced and management streams.
Our Objective: To decide if the CMC® Candidate is fully qualified to represent our profession as a Certified Management Consultant® and will understand and adhere to the IMC USA Code of Ethics. We are looking for a knowledgeable, skilled, and experienced professional consultant who:
- Delivers objective responses and presentations that are clear and engaging;
- Demonstrates an understanding and practice of ethical behavior and conduct; and
- Exhibits the breadth and depth of experience, knowledge, and judgment necessary to plan, analyze, organize, summarize, and recommend to management an effective (data based) course of action.
How is the Oral Examination Scheduled? First, the CMC® Application is reviewed by the CMC Certification Administrator. Once the Online Examinations about core competencies and ethics are passed, the Certification Administrator notifies the Certification Committee and Chair, and they will schedule an Oral Exam Date that is acceptable to the Candidate and the volunteer senior CMC® Exam Panelists. The Oral Examinations are currently being held virtually via the Zoom platform.
What are the sections of the Oral Examination? Each Candidate must successfully:
- Present a client engagement, spontaneously, chosen from the case studies (15 minutes)
- Answer questions about client engagement outcomes (30 minutes)
- Answer questions about ethical issues (45 minutes)
- Answer questions about management consulting core competencies (45 minutes)
How do I prepare for the Oral Examination? The Panelists are looking for a knowledgeable, skilled, experienced professional consultant who:
- Provides an effective presentation that is clear and engaging,
- Demonstrates they understand and practice ethical behavior, and
- Exhibits the breadth and depth of experience, knowledge and judgment necessary to plan, analyze, organize, summarize, and recommend to management an effective (data based) course of action. A thorough understanding of the IMC USA’s Competency Framework – CMC® Certification Scheme is expected.
The Oral Examination is not an informal interview. Our expectation is that the Candidate will present or respond to our questions the same as to a client.
Nonetheless, if a Candidate fails, the Panel may document the reason(s) for failure. Often, a Candidate does not demonstrate an objective and experiential understanding of the Code of Ethics (either as a consultant, individually, or as a consultant managing a team). Other shortfalls include:
- Neglecting to review their CMC Application before the scheduled Oral Exam Date, particularly their Engagement Summaries and their answers to the fifteen (15) questions about Engagement Management that address Core Competencies and the Body of Knowledge. At the outset of the Oral Exam, the Examiners will ask the Candidate to present one of their Engagement Summaries, spontaneously, just as they would to a client’s Executive Committee.
- Ignoring the IMC USA’s Competency Framework – CMC® Certification Scheme that offers the information needed to answer questions presented in the Oral Examination, Engagement Management section.
- Neglecting to consider their inexperience or limited team leadership when answering questions in the CMC Application, Engagement Management, that demonstrates their grasp of the IMC USA’s Competency Framework – CMC® Certification Scheme. The Candidate should not assume that their sector specialization or role on a team has prepared them for all of the questions presented in the Oral Exam.
Dormant CMC® Applications
CMC® application dormant for more than 12 months will pay an additional $100 fee to reactivate their application.
Continuing Professional Development Points
Do academic courses or other education events outside the USA count for Continuing Professional Development for the CMC Triennial Renewal? Of course, use either the contact hours 1 point per 3 hours for seminars, workshops, or educational programs or for university or college semester courses (based on 2 semester per year, 2 points per semester credit) or 1.3 points per quarter credit. Please explain on the renewal form how you determined the points.
Can I Appeal if I am not certified as a CMC®? Yes, to the Board of Directors of IMC USA. Download the appeal form on the bottom of the page under “Certification Application & Renewal Documents” and submit it to the Executive Director of IMC USA, 2455 East Sunrise Boulevard, Suite 816, Fort Lauderdale, FL 33304.
How IMC USA Confirms to 3rd Parties Your CMC Is Current
3rd Parties can confirm a CMC® is current by:
- searching for your IMC USA profile online using a search engine like Google or the search box on www.imcusa.org
- calling or emailing our National office
- searching for your CMC® certificate number using the search box on www.imcusa.org
As long as you pay your CMC® Annual charge by Dec 31st for the next calendar your and complete the recertification process every third year, you profile confirming you are a CMC® is available online.
If you are not current, your profile is not accessible online.
If you are not current, and a 3rd party emails or calls to confirm you are current, we respond simply “The CMC® is not current” (and notify you if your CMC lapsed in the current calendar year).