ISO 20700 Training

Guidelines for Management Consultancy Services

Learn the fundamentals of how to effectively deliver management consultancy services.

If you are a management consultant looking to improve your skills and differentiate yourself in the marketplace, then you need to take ISO 20700 Checklist Training. This course will help you understand the ISO 20700 guidelines for the effective delivery of management consultancy services. The use of this ICMCI checklist tool will help you apply these guidelines on all your projects, creating transparency between you and your clients. With this knowledge, you can establish yourself as a credible and reliable consultant in the eyes of your clients.

About ISO 20700 Training

Who should attend?

The ISO 20700 Checklist Training course is recommended open to all individuals who wish to further their management consulting education.


  • General Learners without IMC USA Membership will begin at Module 1, which covers the basics of consulting as a profession, and proceed through Modules 2 and 3. This is known as the General Learner Track.
  • Members of IMC USA who are consultants but may not be CMC-certified will begin at Module 2, which discusses Certification and ISO 20700 for Management Consulting, and proceed through Module 3 for course completion. This is known as the IMC USA Member Track.
  • Certified Management Consultants (CMCs) will begin at Module 3, diving straight into the more advanced material to complete the course at a level comparable to their experience. This is known as the CMC Track.
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Dwight Mihalicz Headshot

Your Instructor

Dwight Mihalicz, CMC® is a seasoned executive, management consultant, and the founder and President of Effective Managers, a leading management consulting firm based in Canada with a global reach. Dwight’s humanistic approach, coupled with his deep understanding of organizational dynamics, makes him a trusted advisor to leaders seeking sustainable performance. Dwight holds an MBA from the prestigious Telfer School of Management, where he also served as a Director of the Dean’s Advisory Committee. He is an Honorary Member of Beta Gamma Sigma, a Certified Management Consultant, and a Fellow of both the Canadian Association of Management Consultants and the Business Excellence Institute. 

As an accomplished author, Dwight has penned two influential books that delve into essential topics for executives and management consultants alike. “The Effective CEO: The Balancing Act that Drives Sustainable Performance” explores the key functions that contribute to CEO success, while “Consulting through Uncertainty: A Global Perspective” examines the evolving landscape of professional services.

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ISO 20700 Checklist

ISO 20700 Checklist Training Modules

This training covers the following topics in each of the three modules:

  • Module 1: Consulting as a Profession (23 units; 1-2 hours)
  • Module 2: Certification and ISO 20700 for Management Consulting (8 units; 1-2 hours)
  • Module 3: Using the ISO 20700 Checklist (36 units; 4-5 hours)



“The ISO 20700 checklist is a great tool to use when working with clients. It outlines the deliberate conversations needed to bring clarity and understanding of the consulting process between a consultant and their client. The standard can be applied to both large and small projects and should be a guideline for all working agreements.

Thank you, Dwight for creating an ISO 20700 training program that was enjoyable and easy to do on my own time schedule. The quick videos for explanation and case study sessions were well done and allowed me to do each one separately to move through the entire course in one day, without interrupting my schedule.”

Julia Demkowski

Founder & CEO, Stanford Management Consulting

“When entering into engagement with clients, I always look for opportunities to establish clear communication channels and provide and reinforce a clarity of purpose. With the ISO 20700 training & certification I now have a valuable guideline that will assist me with these efforts.

The certification process was a good investment of time and Dwight is an excellent trainer!

I would recommend this tool for other consultants who want to improve their skill and improve their ability to serve their clients.”



Tracy Brown, CMC
Founder and Principal, Meta Management Consulting, USA

“As a professional management consultant you should look into ISO 20700 – an international standard on the processes used to improve understanding between consultants and their clients. As a CMC® it further augments my credentials in that the CMC® is about attestation of my competencies and the ISO 20700 about my processes both of which help differentiate me in a very crowded marketplace.”

David Norman

Chief Coach, The Consultants Peer Group, USA

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